RESTOCKS ARE EVERY MONDAY (ANNOUNCED 24 HOURS PRIOR ON INSTAGRAM)
SHIPPING & DELIVERY
Welcome to Jo Knows? shipping and delivery information section. We believe in transparent and reliable shipping services to ensure your utmost satisfaction with every order.
Explore our wide range of products and enjoy hassle-free delivery to your doorstep. We are committed to providing a seamless shipping experience for all your purchases. We do our best to minimize the cost of shipping, however in the ever-changing shipping market, price adjustments cannot always be avoided. We at Jo Knows? have made a companywide decision to add a small handling fee to each order to help keep prices of the products down. This fee helps us offset the cost of packaging materials and courier costs. Have questions do not hesitate to contact us. We welcome all feedback and will make the proper adjustments necessary to keep costs as low as possible. Please allow 2-3 days for the product to ship.
ABOUT US
At Jo Knows?, we are dedicated to offering exceptional products to our valued customers. Our customer care team is here to assist you with any inquiries, feedback, or support that may be required. We strive to create a positive and trustworthy shopping environment for our customers' needs.
Customer privacy and safety are our top priorities. We adhere to strict policies for handling and protecting your personal information. Rest assured that your data is handled securely and with the utmost confidentiality.
SECURE PAYMENT OPTIONS
- Credit / Debit Cards
- PayPal
-Affirm
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.